HOTLINE

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phone 50 +84936697357 Zalo

phone 50 +84914425788 Zalo

The GOLDEN STAR CRUISE Privacy policy relates to the information obtained through our website, emails or other correspondence with GOLDEN STAR CRUISE cruise team.


The Data Protection Act

We comply with the Data Protection Act of 2011

Personal Information

The information you provide is used just by GOLDEN STAR CRUISE  team for reservation purposes only. No details will be disclosed to third parties. We may use personal information for our own internal statistics, record keeping and to help us review and improve our services. We need this information to ensure the cruise you choose meets your needs.

If your details change or if you think we have incorrect information please advise us immediately

Cancellation policy

All cancellations must be received in writing, sent to us via fax or email. You do not have to pay any cancellation fee if you cancel your reservation more than 45-days before the check-in date.

-          30-45 days before arrival: 10% charge 
-          15-29 days before arrival: 20% charge
-          7-14 days before arrival: 30% charge
-         2-6 days before arrival: 40% charge
-         Within 2 days before arrival: 100% charge

Security of information

We are committed to ensuring that your information is secure and there are procedures in place to safeguard your personal information in accordance with provisions of Data Protection legislation.
If you have any questions or concerns about privacy and security of information please email us at
This email address is being protected from spambots. You need JavaScript enabled to view it. We will be happy to help you.

Mailing list

By becoming one of our guests on board, you will be added to our mailing list. If you do not wish to receive subsequent communication you may ask us to remove your details at any time. Please advise us accordingly.

Terms and Conditions

The terms and conditions of your reservation come into effect once your deposit is paid.  The contract you enter into will be between yourself and Aclass cruises. Your reservation is confirmed once after your deposit has been received

Children Policy:

- Free of charge for 1 kid under 4 years old who share the room with parent.
- Children below 8 years old shared with parent: 75% charge of adult price.
- Children from 8 years old up will be applied as adult rate.

Why us?

Lowest rates for group booking

We are local people

You can book hotel with us in Vietnam with best prices

Lowest rates for early bird booking

Contact Us
If you would like any further information, please don’t hesitate to contact us PLEASE TELL US - Your Name - Start Date - Number of Adults & Children - Age - Kind of cabins - Your place to pick you up in Hanoi - Other requests we will answer you as soon as possible./ Thank you for your contact